29th Sep 09 at 11:51James Bennett: Melcrum Strategic Comms Summit UK 09
Neville Hobson interviews Stephen Martin, CEO, Clugston Group on "Lessons from 'The Undercover Boss': finding out what your employees really think."
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Hi this is Navel Hudson for Malcolm and the GG(?) Communication Management Summit Conference and I'm on the phone this morning with Steven Martin the CEO of the custom group also known as Channel 4 and the corporate boss. Good morning Steven. Oh good morning Neto(?). And we're going to have a chat about your session at the Malcolm conference which takes place next month middle October in fact on the undercover boss. Before we get into that though perhaps you could tell Elisa a little about yourself and what's on the undercover boss is all about. Ok I'm the Chief Executive of the Gluxson(?) Group. We turn over about 155M pounds and we got 3 businesses construction, logistics and property development. I've been running the business just over 2 years and about a year and a half in turning the business I got an approach from Channel 4 to see if I'll be interested in trying a new management experiment as they put it to me which basically meant in going
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Hi this is Navel Hudson for Malcolm and the GG(?) Communication Management Summit Conference and I'm on the phone this morning with Steven Martin the CEO of the custom group also known as Channel 4 and the corporate boss. Good morning Steven. Oh good morning Neto(?). And we're going to have a chat about your session at the Malcolm conference which takes place next month middle October in fact on the undercover boss. Before we get into that though perhaps you could tell Elisa a little about yourself and what's on the undercover boss is all about. Ok I'm the Chief Executive of the Gluxson(?) Group. We turn over about 155M pounds and we got 3 businesses construction, logistics and property development. I've been running the business just over 2 years and about a year and a half in turning the business I got an approach from Channel 4 to see if I'll be interested in trying a new management experiment as they put it to me which basically meant in going

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