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Yo it's Lauren Calahan from the Shed Services and Outsourcing Network. Welcome to the Pod Cast for Financing Transformation 2011. Streamlining Finance Operations through people and the Enterprises and Technology. And joining us today for this live interview is Nick Billingham Director for the transformation program at Alpha West and former General Manager of Major Beats at Optus welcome Nick. Hi Lauren how are you? Thank you, thank you for joining us today. I guess I wanted to start off by asking would you be able to tell us just a little about your roll at Alpha West? Sure. I I guess I got 2 roles really. 1 is as Transformation Program Director looking after I guess looking for opportunities to improve efficiency productivity across the Alpha West business. Focusing ___ on systems and methods of