Broadcast live to the web from a phone call

Hi everyone, my name is Ryan and this is my first phlog. Trying this out as a way to provide updates of what's going on with my research, interviews and writing. Today has been pretty interesting. In about an hour, I'm going to be interviewing Mark Ragdale who will comment on his book about basically the customer car buying experience and basically he's trying to transform the automobile industry - the car dealership industry - and the things that that you experience when you go in to buy a car. Basically Mark owned several dealerships and so he understands the industry inside and out. He knows the kind of back door tricks that go on when you're purchasing a car.